“Every customer is valuable and, they’re even more valuable today because there are fewer of them.” Ron Frasch, chief merchant of Saks Fifth Avenue, on improving service in the holiday season.” The New York Times, Tuesday, December 22, 2009 Some…
“Every customer is valuable and, they’re even more valuable today because there are fewer of them.” Ron Frasch, chief merchant of Saks Fifth Avenue, on improving service in the holiday season.” The New York Times, Tuesday, December 22, 2009 Some…